OPTICIAN SANS

A free font based on the historical eye charts and optotypes used by opticians world wide.

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Measuring the “Filter Bubble”: How Google is influencing what you click

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filed under: things you HAVE to read: Measuring the “Filter Bubble”: How Google is influencing what you click

suggested reads for November 11, 2018

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What the self-help gurus and their critics reveal about our times.

“In a consumerist society, we are not meant to buy one pair of jeans and then be satisfied,” Cederström and Spicer write, and the same, they think, is true of self-improvement. We are being sold on the need to upgrade all parts of ourselves, all at once, including parts that we did not previously know needed upgrading. (This may explain Yoni eggs, stone vaginal inserts that purport to strengthen women’s pelvic-floor muscles and take away “negative energy.” Gwyneth Paltrow’s Web site, Goop, offers them in both jade and rose quartz.) There is a great deal of money to be made by those who diagnose and treat our fears of inadequacy; Cederström and Spicer estimate that the self-improvement industry takes in ten billion dollars a year.
Alexandra Schwartz

Almost one year later, someone pointed me to Improving Ourselves to Death. Well worth a read, my friend…

(dealing with) stressful customers

I believe our role in support is to help people be successful. And to see every conversation as an opportunity to change someone’s impression about our business and our product. Even the angry, profane, and ALL CAPS people deserve our help. After all, it’s typically our product or our missteps which have pushed them to frustration. That’s alright, our world-class communication can turn things around.

This post from Andrew Spittle made me think about dealing with customers/users everyday. That’s a good way of dealing with them and the personal stress one can grow facing ‘angry people’ every day…

the hope for a new modular Mac Pro

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I missed this post from Archintosh last Thursday. Let’s hope that this design is a hint for a return of a ‘modular’ design for the Mac Pro next week…

Personally, if I find a huge offer for a “can-generation” MacPro, I’ll take it since it’s perfect for my home-server needs. Time will tell what comes.

‘Do Not Track,’ the Privacy Tool Used by Millions of People, Doesn’t Do Anything

In other words, we have a tool that works for telling the internet that a person wants privacy. The problem is that the companies that dominate the internet are, for the most part, plugging their ears and saying, “Nah, nah, nah, nah, I don’t hear you, nah, nah, nah, nah, I don’t hear you,” and will continue to do so until the government forces them to take their fingers out of their ears.

An interesting read on Gizmodo.